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As your salon grows, you will require an efficient booking management system to manage customer booking and streamline the workflow. Usually, in saloons, the customers receive service on a first-come-first-served. Fast forward to now, the system has revealed flaws in itself. That is, when customers flock to the salon, the staff is often unaware of the number of customers coming on any given day. They often have to overwork to meet customer demand even after working hours. That can make the team unhappy with their work and create a hostile work environment.
In such a scenario, you can use booking management software. As time progresses, people’s lifestyles become much busier, and they do not seem to have time to visit the salon. If the salon is overcrowded, the customer would prefer to leave, come back later or go to your competitors. By digitizing and taking the scheduling system online, potential customers can schedule a booking at the salon according to their convenient schedule. Furthermore, the staff would be aware of the number of customers coming to the salon on any given day and prioritize the customer booking according to the volume. As a result, that would improve the workflow and streamline it at the salon. As a result, you can give your customers a superb customer experience.
Since you are busy handling the customers at the salon, we have taken the liberty to develop a list of tools that would revolutionize the booking management system at the salon.
1. Picktime
Picktime is a salon booking management software that can assist you in digitizing and making the booking online. The software is intuitive, and it is easy to figure out how it functions. One of the essential features that the software comes with is a dedicated booking page. You can effortlessly integrate the booking page on the salon’s website. Whenever a potential customer wants to schedule a booking, the customer can log onto the website and schedule a booking. When a slot is available, the customer can schedule a booking according to their convenience.
Furthermore, the software also offers payment gateway integration to receive half or complete customer payments. One of the critical features of the software is sending automated reminders over email or SMS. That way, the customer gets reminded of the booking scheduled and would somehow avoid no-shows
2. Fresha
Fresha is a trendy salon software available in the market. The software is subscription free, and there is no limit on usage after the trial period expires. Furthermore, the software also offers many functions. Software is so popular because it is intuitive, has free subscription plans and continuously improves the software.
The software is ideal for salons that are on a budget. Furthermore, the software is user-friendly, as anyone with rudimentary computer knowledge can operate the software. Some of the keys features of the software include;
- Free subscription
- 20 per cent new customer fee on new customer’s first appointment
- Nominal payment processing fee for all transactions
- Fresha marketplace to improve salon’s visibility
- Intuitive user interface
- Available on Android and iOs
- Easy incorporation on Instagram, Facebook and GoogleÂ
3. Magomint
The software is ideal for large salons and assists in saving time on daily activities. Furthermore, the platform is well-executed and offers automation that can reduce the time to manage customer appointments and day-to-day business operations. Â
- Intuitive interface
- Automation assistance to reduce time on business operations
- Data ownership and contracts
- Easy integration across any platforms
- Website booking widget
- Payment gateway integration
- Membership packages and gift cards
- Payroll
- Customer service oriented and assist in documentation
- Available on Android and iOSÂ
4. Booker
Booker is a unique platform incorporating online scheduling, marketing and payment gateway integration. Having everything you need all in one place is convenient. For instance, with the platform, you can manage customer booking, and customers can make payments without leaving the business website. Furthermore, you can also integrate the software on Facebook, and the customers can schedule a booking from the salon’s Facebook page. The marketing services offered by the platform allow you to put up promotions and discounts on social media platforms.
With the platform’s dashboard, you can manage and organize customer information, payroll, commissions, etc.
5. Schedulicity
Schedulicity is software that assists in organizing your work schedule. You can create an account, add services, and schedule them on the application. On the application’s dashboard, you can see the appointments scheduled for the day and quickly change the schedule anytime. You can also create a profile of your customers and add more profiles on the go.
Most of the services available on the platforms are free. The software also offers many add-on features, such as limitless appointment scheduling, managing payment, session-based packages, sending customer reminders, etc. Â
6. Shedul
Schedul is easy appointment scheduling software for salons. You can access all the features on the platform for free. The features available on the platform include appointment scheduling and an automated reminder with customizable messages. You can monitor the activities on the activity dashboard. Meanwhile, you can integrate the software into your website and social media platforms like Facebook. As a result, customers can schedule an appointment at your salon either on the website or on Facebook effortlessly. This software is ideal for salons on a budget. Moreover, the software is developed to address the demands of salon owners.
7. Rosy
Rosy is yet another appointment scheduling application for salons. With the software, you can effortlessly organize customer bookings, access the history and customize the automated reminder message. Furthermore, you can manage the cash drawer effortlessly, offer customers gift cards, and handle all the transactions. The platform is also mobile device friendly, so you can keep an eye on the salon even on the go.
The software is paid for and offers two options: Standard and Premium. With the standard plan, you can access all the features mentioned above. With the premium plan, you will receive access to email marketing tools, text messaging and so on.
In conclusion, having a powerful booking management system to manage your salon bookings can revolutionize your business. Not only can it help you keep track of all the services provided, but it also allows you to save time and energy by having automated processes in place. The customer experience is improved too as they don’t have to worry about double bookings or waiting for long periods of time for an appointment.
