Effective Troubleshooting for QuickBooks Runtime Error R6025

The QuickBooks Runtime error R6025 occurs when you attempt to run a particular application or a process, and it shuts down unexpectedly. When it prompts, the following error message appears on your screen: “Pure virtual function call” with error code R6025. It is mainly prompted due to calling a virtual function in a base class through a pointer which is made by a cast to the type of the derived class but is actually a pointer to the base class. Probably the reason behind this error can be an internal problem in the app or a corrupted/ incorrect installation. To rectify this error as quickly as possible, we have curated this blog which mentions some of the most effective solutions.

Causes of QuickBooks Error R6025

QuickBooks Error R6025 is typically caused by an incompatible, corrupt, or missing runtime library file, such as the Microsoft Visual C++ Redistributable package. This error may also occur due to issues with third-party applications conflicting with QuickBooks, system memory problems, or malware infections. It is advisable to update or reinstall the runtime library files, ensure compatibility with third-party software, perform a system scan for malware, and update QuickBooks to the latest version to resolve the error.

To prevent QuickBooks Runtime Error R6025, you can take the following steps:

    1. Keep your QuickBooks software up to date by installing the latest updates and patches released by Intuit.
    2. Ensure that your system meets the minimum system requirements for QuickBooks and that it is compatible with any third-party applications you are using.
    3. Regularly update and maintain your computer’s operating system and drivers.
    4. Install and update antivirus software to protect your system from malware and other security threats.
    5. Avoid running multiple resource-intensive applications simultaneously, as it can cause conflicts and lead to runtime errors.
    6. Perform regular system maintenance, such as disk cleanup and defragmentation, to optimize system performance.
    7. In case of any issues, consult the QuickBooks support resources or reach out to their customer support for assistance.

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Recent Solutions to Rectify QuickBooks Runtime Error R6025

By implementing the following solutions carefully, you will be able to eliminate QuickBooks Desktop Runtime Error R6025.

Solution 1:Perform a Quick Re-Installation of QuickBooks in Selective Startup Mode to Eliminate the Error 

Fresh installation of QB has proven to repair numerous glitches that arise in the program. Performing this removes bugs from the previous QuickBooks installation. 

  • First, uninstall QuickBooks Desktop from the Programs and Features windows in your Control Panel, then hit the Windows icon + R on your keyboard to access the Run prompt box.
  • Now in the search box, type MSCONFIG and tap on the OK button.
  • When directed to the System Configuration window, head to the General section and tick mark the following from the given list of options –Selective Startup, Load System Service.
  • Now navigate to the Services section and choose the “Hide all Microsoft Services” option.
  • Hit the Disable All button and un-mark the “Hide all Microsoft Services” option.
  • Next, review all the services listed on the window, mark the Windows Installer box, hit OK, and press the Restart button.
  • Moving on, reinstall QuickBooks using the QB installation file then follow the next step.
  • Follow steps 1-2 to head back to the Normal Startup mode and then Restart.

Solution 2:Run QuickBooks Install Diagnostic Tool to Rectify the QuickBooks Error R6025

The QB Install Diagnostic Tool is an important tool designed to delete basic installation errors from your device, and this is the way you can use the Tool to fix this runtime error –

  • In case you are signed in as a basic user in the system, sign out and sign back in using your Administrator login credentials.
  • Now visit Intuit’s official page and download the QuickBooks Tool Hub.
  • Further, perform an uninterrupted installation of the Tool Hub and open it once done.
  • Tap on the Installation Issues tab and choose the QuickBooks Install Diagnostic Tool option.
  • Now permit the Tool to run a diagnose and fix session on your device, which can take a few minutes, be patient.
  • Once the process completes, reboot your computer and access QuickBooks.

Solution 3:Update your Windows OS to the Latest Released Version to Resolve the Error 

The idea behind updating Windows is to increase the safety of your device from potential threats and viruses. 

  • Use your Administrator login details to log in to your device and hit the Windows icon to open the Start menu.
  • Now head to the search bar, type Settings, and select the Settings option.
  • Further, select the Update and Security option and select Windows Update.
  • Finally, press the Check for Updates button and let the program install the available updates.
  • Lastly, restart your computer and access QuickBooks again.

Wrapping Up!

We hope that the aforementioned solutions helped you in resolving QuickBooks Runtime Error R6025. Nonetheless, if the error continues to prompt, you can always contact our experts at +1(855)-738-0359 for quick assistance.

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